PLAYING TIMES: (subject to change)

12.30pm GATES
1.00pm – 1.30pm OPENING ARTIST
2.00pm – 3.00pm SNEAKY SOUND SYSTEM
3.30pm – 4.30pm ESKIMO JOE
5.00pm – 6.00pm BIRDS OF TOKYO
6.30pm – 8.00pm ICEHOUSE

• Tickets
• High back fold up chair - see more details below.
• Credit card or debit card - cashless payments only for bars, food and merchandise.
• ID
• Fully charged phone
• Empty plastic water bottle (not glass) to fill up at drinking water stations
• Sun protection - sunglasses, hat, sunscreen
• Footwear must be worn at all times (thongs are ok)

PROHIBITED ITEMS

• Aerosol cans
• Alcohol
• Cameras - no professional standard or video cameras
• Large Eskies (small eskies or cooler bags up to 50 litres per group are ok)
• Glass
• Large prams - small prams or pusher is ok
• Metal cutlery, scissors or knives of any sort
• Picnic blankets (small blanket for a baby or toddler is ok).
• Low back (low to the ground) chairs
• Selfie sticks
• Umbrellas, marquees or shade tents
• Weapons or items that are deemed unsafe
• Any other objects considered by the Promoter and the Venue to be dangerous or capable of causing a public nuisance that could be used to distract, obstruct or interfere with any performer

Two entry points at the north and south ends of the venue. You can enter with your mobile tickets thru both entry points (please download tickets before arriving).

NORTH: Shuttle Buses and ACROD Parking.

SOUTH: Taxi/rideshare drop-off.

BOX OFFICE is located at the North Entry. If you need to collect tickets from a guest list or speak with ticketing staff, please note that there is a walking path from the south gate along the beach side of the event.

You may not bring in or leave with any alcohol whatsoever.

Patrons may bring a small esky or cooler bag up to 50 litres per group.

Free drinking water will be available in the venue and patrons may bring in empty plastic bottles for this purpose.

This is a fully catered venue with a range of bar and food options. You may bring a small quantity of your own food/snacks in a cooler bag, small esky or picnic basket. You may bring SEALED plastic bottles of water or soft drink (cans also okay). No glass. No Flasks/Thermoses.

Yes, your bag will be subject to a search upon entry. Any person in possession of prohibited items may be refused entry to the site. If in doubt leave it at home or in the car.

There will be no ATM on site so please bring credit or debit card for cashless payments.

Seating is not provided for this event for any ticket category. Patrons are permitted to bring a portable, high back fold up chair. This is roughly the size of a normal height chair. No picnic blankets or low back (low to the ground) chairs. Parents can bring a small blanket for their baby/toddlers to sit/crawl/sit on however adults cannot use picnic blankets.

Yes, you can. Children under the age of 3 are permitted free of charge without a ticket. Children aged 3-17 must have a valid children’s ticket and be accompanied by a parent or legal guardian - sorry, an older friend or sibling doesn’t count.

A Child may enter the Premium GA area so long as accompanied by a parent with a valid Premium GA ticket.

The parent/legal guardian must be in the immediate presence of the minor at all times while on the premises.

Cloakroom facilities will not be available. Prohibited items will not be permitted within the event, so if in doubt leave it in the car or at home.

There will be no pass outs for this event unless in an emergency or medical situation.

So please make sure you bring everything you need for the whole day/night.

First Aid will be in attendance – please approach any of our friendly staff if feeling unwell.

Will be required for entry and to purchase and consume alcohol and service will not be provided to people under 18 years of age. Please note that because this is a licensed venue, patrons are unable to take alcohol from the site at the end of the night, whether opened or sealed.

Smoking is prohibited in all parts of the venue, excluding designated smoking areas.

The concert will proceed rain or shine. Only exceptionally severe weather conditions will affect the performance, so be prepared for either scenario.

You will have your own dedicated area closest to the stage to sit - please BYO high back fold-up chair. Please look out for signage after you enter the venue.

You will also have dedicated entry to the event, and access to a dedicated bar lane. Look out for signage indicating these areas.

Shuttle Buses will be running from Whitfords Train Station to the venue between 12.00pm and 5.00pm. Shuttle Buses will then commence trips from the venue back to Whitfords Station after the show.

Shuttle Buses will be located at the Kiss and Ride at the top of Whitfords Station.

$10 for the return trip - cash only.

Please note there will be no public parking. We suggest you use public transport, taxi, or rideshare.

Parking for wheelchair patrons is not always assured, however in the absence of parking close to the gates, alternatives will be provided. We strongly advise that you notify the ticketing agent, when purchasing your ticket, if you are in a wheelchair or need assistance, so we can contact you prior to the event.

Our outdoor concert sites are predominantly flat grass parkland and in some cases beach areas, and at times, part of the venue can be soft and boggy. For patrons in a wheelchair, there will be an accessible viewing area. However, being accompanied by a carer is recommended. On show day, our customer service staff will be available if you need assistance in accessing the concert site. We strongly advise that you notify the ticketing agent, when purchasing your ticket, if you are in a wheelchair or need assistance, so we can contact you prior to the event.

To purchase accessible tickets or to book a ticket using a Companion Card, please CLICK HERE

We have made a number of provisions to ensure our events are accessible to all. These include provision of a complimentary carer ticket, accessible entrance lanes and accessible toilet facilities. On show day, our customer service staff will be available if you need assistance in accessing the concert site.

To purchase accessible tickets or to book a ticket using a Companion Card, please CLICK HERE

ZERO TOLERANCE ON ILLEGAL SUBSTANCES AND UNDERAGE DRINKING

We have a zero-tolerance policy on illegal substances and drugs. Anyone suspected of using or found in possession of illegal substances or drugs will be escorted from the grounds and handed over to the police. Undercover police officers may also be actively searching for offenders.

We also have a zero-tolerance policy on underage drinking. Parents and legal guardians - If your child is caught drinking, we’ll confiscate your drinks, escort you from the festival and call the police. Please don’t make us do this.

COMMITMENT TO SAFETY

We want all our patrons to have a great time at our concerts. That’s what concerts are all about. We actively support and promote equality, diversity and inclusion and strive for our concerts and events to be a place of belonging.

But we take bad behaviour seriously.

Bullying, fighting, inappropriate touching of others, throwing items on stage, or verbal abuse are all clearly abhorrent and unacceptable. No person should ever have to endure this type of behaviour by others when they are attending a concert and simply trying to have a great time. We take various measures at our concerts to keep patrons as safe as possible.

We ensure that security staff that are posted to dancing and “mosh pit” areas have a heightened awareness of bad behaviour.

COVID SAFE EVENT

Our events will be run in accordance with applicable Government directions, orders, regulations or guidance associated with COVID-19 in place at the time of the event, which are fluid and may change.

Refunds are only available in limited circumstances as set out in, and subject to, the Ticketmaster Purchase Policy (such as in the event of a cancellation or reschedule) or where required by applicable law. Complying with any government mandates or public health orders in place at the time of the event or the inability to attend due to illness or other change in personal circumstances does not render a patron eligible for a refund or exchange.

All events will be compliant with directions of each state’s Health Department. Should any of our events be unable to proceed on the original advertised date, they will be rescheduled to a planned backup date. All ticket holders will be advised directly in the event that there is a postponement or cancellation.

Please continually check this EVENT INFO page and our other communications platforms such as our social media pages, and please keep an eye out for email or SMS communication in the days prior to the event.

Please check our COVID page on this website for up-to-date information about vaccinations.

LEAVING THE VENUE AFTER THE SHOW

Please be prepared and allow some time to leave the venue if you are driving. Expect delays. Your patience is appreciated. Also please respect our neighbours.

Have a wonderful time

Have a question? Email us at: info@zaccariaconcerts.com